Warranty Policy

At Applinia, we value your trust and confidence in our products. To provide you with peace of mind, we offer a 1-Year Limited Warranty that ensures your purchase is protected against defects in materials and workmanship.

What is Covered?

Our warranty applies to products purchased directly from Applinia and covers the following:

  1. Manufacturing Defects: Faulty construction, materials, or assembly.
  2. Operational Failures: Problems that prevent the product from functioning as intended under normal use.
  3. Replacement Parts: Issues with specific components, such as motors, handles, or electronic features.

Warranty Period

  • The warranty is valid for 1 year from the date of delivery.

What is Not Covered?

This warranty does not apply to:

  • Normal wear and tear, including fading, dents, scratches, or discoloration.
  • Damage caused by improper use, negligence, or lack of maintenance.
  • Accidental damage (e.g., dropping the product, exposure to water when not designed for it).
  • Unauthorized repairs or modifications.
  • Consumable parts like batteries, filters, or bulbs unless defective upon arrival.

How to File a Warranty Claim

To initiate a warranty claim, follow these steps:

  1. Contact Customer Support:
    • Email us at contact@applinia.shop or call +1 (305) 668-8716.
    • Provide your order number, proof of purchase, and a detailed description of the issue.
  2. Submit Supporting Documentation:
    • Photos or videos of the defect may be required for evaluation.
  3. Approval Process:
    • Our team will review your claim within 5–7 business days.

Resolution Options

If your claim is approved, we will take one of the following actions:

  • Repair the product at no cost.
  • Replace the product with an identical or comparable item.
  • Issue a full or partial refund, depending on the situation.

Shipping Costs

  • Warranty-related shipping fees for replacement or repair are covered by Applinia if the claim is approved.
  • Customers are responsible for return shipping if the item does not qualify for warranty coverage.

Disclaimer

This warranty is exclusive to the original purchaser and is non-transferable. It is only valid for items purchased directly from Applinia.